Auto Service Front Desk Concierge

Ingersoll-Auto-of-Danbury; Danbury (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision benefits (F

Life Insurance

401(k)

Paid time off

Job summary

Ingersoll Automotive in Danbury, CT is seeking a friendly Service Receptionist to greet guests and help keep our busy service department running smoothly.

You will welcome customers, answer calls, schedule appointments, process payments, coordinate loaner vehicles, and maintain accurate guest and repair order information while delivering excellent service in a fast-paced environment.

Qualifications

• Excellent communication and customer service skills
• A positive, professional attitude
• Strong organization and attention to detail
• Ability to stay calm and helpful in a fast-paced environment
• Basic computer and data-entry skills

Responsibilities

• Welcome guests and provide friendly, professional assistance
• Answer incoming calls and schedule service appointments
• Cashier repair orders and process payments
• Coordinate loaner vehicles and guest transportation
• Maintain accurate guest, vehicle, and repair order information
• Assist with extended warranty processing and other administrative tasks

Skills

Communication

Customer service

Professional attitude

Organization

Data entry

Job description

Description

Join the team at Ingersoll Automotive!

We’re looking for a friendly, organized, and dependable Service Receptionist who enjoys working with people and being part of a busy, team-oriented environment. As one of the first people our guests interact with, you’ll play an important role in creating a welcoming experience while helping keep our Service Department running smoothly.

What You’ll Do

• Welcome guests and provide friendly, professional assistance
• Answer incoming calls and schedule service appointments
• Cashier repair orders and process payments
• Coordinate loaner vehicles and guest transportation
• Maintain accurate guest, vehicle, and repair order information
• Assist with extended warranty processing and other administrative tasks

What We’re Looking For

• Excellent communication and customer service skills
• A positive, professional attitude
• Strong organization and attention to detail
• Ability to stay calm and helpful in a fast-paced environment
• Basic computer and data-entry skills

Benefits:

• Health, dental, and vision benefits available to full-time employees
• Life Insurance
• 401(k)
• Paid time off

If you are a proactive individual with exceptional customer service skills, we encourage you to apply for this position. There is room for growth in our fast-paced and growing company!

Requirements

Successful completion of a background check and pre-employment drug screening, consistent with applicable law.