Auto Service Center General Manager — Lead, Grow, Impact

Premium Velocity Auto DBA Jiffy Lube; Cincinnati (AR); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Life and AD&D insurance

401(k) with company match

Paid Time Off

Employee discounts

Job summary

Jiffy Lube - Premium Velocity Auto in Cincinnati, OH seeks a General Manager to lead a high‑performing automotive service center. You will drive sales, ensure exceptional customer experiences, develop the team, and manage daily operations with a focus on profitability and safety.

This hands‑on leadership role rewards initiative, clear communication, and strong problem solving in a fast‑paced environment. You'll oversee staffing, training, scheduling, cash handling, and compliance while upholding

Qualifications

• 1+ year of retail service management experience.
• Strong English communication skills (written and verbal).
• Ability to use computers, online tools, and documentation systems.

Responsibilities

• Open and close the store while maintaining a clean, organized workspace.
• Hire, train, schedule, and coach team members; conduct performance evaluations.
• Drive financial performance: sales growth, profitability, and customer retention.
• Oversee cash handling, reconciliations, and bank deposits.
• Complete paperwork for sales, cash receipts, and employee records.
• Monitor inventory, prevent shrinkage, and manage supply orders efficiently.
• Deliver outstanding customer service and resolve escalated concerns; assist with automotive maintenance services.
• Enforce safety standards and OSHA/environmental compliance.
• Report workers' compensation claims.
• Perform additional tasks assigned by the District Manager.

Skills

Leadership

Customer service

Communication

Education

High school diploma or equivalent

Job description

Jiffy Lube - Premium Velocity Auto in Cincinnati, OH seeks a General Manager to lead a high‑performing automotive service center. You will drive sales, ensure exceptional customer experiences, develop the team, and manage daily operations with a focus on profitability and safety.

This hands‑on leadership role rewards initiative, clear communication, and strong problem solving in a fast‑paced environment. You'll oversee staffing, training, scheduling, cash handling, and compliance while upholding