Auto Service Cashier: Customer Engagement & Sales

Antwerpen Automotive Group; Pasadena (MD); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Sick time

Paid vacation

401(k) plan

Job summary

Antwerpen VW in Pasadena, MD is seeking a full-time Cashier to support daily transactions and customer service at the dealership. The role focuses on accurate billing, promoting services, and maintaining a courteous, professional interaction with customers.

Responsibilities include engaging customers, explaining service options and pricing, and coordinating with management and technicians to resolve inquiries while keeping the front-end area organized and compliant with standards.

Qualifications

• Dedication to providing excellent service.
• Strong communication skills with a friendly demeanor.
• Positive attitude and strong work ethic.

Responsibilities

• The Cashier plays a vital role in fostering positive customer relationships and ensuring accurate processing of transactions.
• This position includes various responsibilities as directed by management.
• Customer Engagement and Development.
• Welcomes and interacts with customers in a courteous and professional manner.
• Communicates the range of services and pricing to enhance customer satisfaction and drive sales.
• Reviews completed services and processes customer billing.
• Collaborates with management and technicians to address customer inquiries.
• Handles phone inquiries in a professional manner.
• Operational Duties.
• Maintains a clean and organized customer service area.
• Adheres to operational standards and procedures.

Skills

Excellent service

Communication

Friendly demeanor

Positive attitude

Job description

Antwerpen VW in Pasadena, MD is seeking a full-time Cashier to support daily transactions and customer service at the dealership. The role focuses on accurate billing, promoting services, and maintaining a courteous, professional interaction with customers.

Responsibilities include engaging customers, explaining service options and pricing, and coordinating with management and technicians to resolve inquiries while keeping the front-end area organized and compliant with standards.