Auto Service Advisor & Service Writer — Growth & Training

Lloyd; Kent (WA); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement 401(k) plan

Paid time off

Paid holidays

Yearly training and certifications

Job summary

Lloyd's Auto Clinic in Kent, WA is hiring a full-time Auto Service Advisor - Service Writer. You will bridge gap between technicians and customers, create estimates, and advise on recommended maintenance to ensure safety and satisfaction.

Enjoy competitive pay from $30 to $50 per hour, plus medical/dental/vision, 401(k), PTO, holidays, and ongoing training. Schedule is Monday to Friday, 8:00 am–5:00 pm, with a focus on exceptional customer service.

Qualifications

• Customer service skills.
• Ability to write clear invoices and estimates.
• Knowledge of automotive repair and maintenance concepts.
• Familiarity with shop management systems.
• Strong communication skills.

Responsibilities

• Greet customers and schedule service repairs.
• Create service estimates and documentations.
• Explain repair needs and recommendations clearly to customers.
• Coordinate with technicians to ensure timely vehicle service.

Skills

Customer service

Writing

Automotive repair knowledge

Shop management systems

Communication

Tools

Shop management software

Job description

Lloyd's Auto Clinic in Kent, WA is hiring a full-time Auto Service Advisor - Service Writer. You will bridge gap between technicians and customers, create estimates, and advise on recommended maintenance to ensure safety and satisfaction.

Enjoy competitive pay from $30 to $50 per hour, plus medical/dental/vision, 401(k), PTO, holidays, and ongoing training. Schedule is Monday to Friday, 8:00 am–5:00 pm, with a focus on exceptional customer service.