Auto Service Advisor: High Earnings & Growth

Kendall Ford Inc; Fairbanks (AK); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

Career path development

Paid time off

Paid personal leave

Insurance: Medical, Dental, Vision

401(k) plan

Accident and Illness supplemental

Family discounts on parts/services/pur

Job summary

Kendall Auto Mall of Fairbanks is seeking a Service Advisor to join our Service team in a fast-paced environment serving clients throughout the community. The role involves interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, while ensuring quality service and proper diagnostics.

Ideal candidates will have high level customer service experience, strong time management, work ethic, and communication skills.

Qualifications

• 2 years of service writing experience preferred.
• Knowledge of automobile repair and maintenance.
• A valid driver’s licence and good driving record required.

Responsibilities

• Interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance.
• Verifying work was properly performed and diagnosed.
• Researching vehicle history to make educated recommendations.
• Inputting and maintaining customer information, completing work tasks efficiently.
• Using telephone, email, and chat systems to communicate with customers and scheduling service appointments.

Skills

Customer service

Time management

Communication skills

Job description

Kendall Auto Mall of Fairbanks is seeking a Service Advisor to join our Service team in a fast-paced environment serving clients throughout the community. The role involves interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, while ensuring quality service and proper diagnostics.

Ideal candidates will have high level customer service experience, strong time management, work ethic, and communication skills.