Auto Service Advisor: Growth, Benefits & Customer Impact

pagemployeejobboard; Orlando (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health care options

401k with company match

Training and career growth

Job summary

Lexus of Orlando, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team. You will act as the liaison between customers and the service department, scheduling appointments, reviewing vehicle history, and communicating maintenance needs and estimates to customers.

We offer a Fortune 500 work environment with comprehensive benefits and opportunities for growth. The role requires excellent communication, teamwork, and a strong work ethic in a busy shop

Qualifications

• High school diploma or equivalent required.
• Excellent communication, interpersonal and organizational skills.
• Customer-focused mindset with a team-player attitude.
• Experience in service department preferred but not required.

Responsibilities

• Serve as liaison between customers and the service department.
• Schedule appointments and review service history.
• Explain maintenance needs, repair estimates and costs to customers.
• Provide accurate cost estimates and communicate them clearly.

Skills

Customer service

Communication

Teamwork

Organization

Education

High school diploma or equivalent

Experience in service department (preferred)

Tools

Automotive knowledge

Job description

Lexus of Orlando, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team. You will act as the liaison between customers and the service department, scheduling appointments, reviewing vehicle history, and communicating maintenance needs and estimates to customers.

We offer a Fortune 500 work environment with comprehensive benefits and opportunities for growth. The role requires excellent communication, teamwork, and a strong work ethic in a busy shop