Auto Service Advisor — Grow with Customer Impact

Big Brand Tire & Service; Austin (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(K) with company match

Flexible Paid Time Off

Paid Holidays

Discounts on Products and Services

Paid Training and ASE Certifications

Job summary

Big Brand Tire & Service is hiring in Austin for an automotive service sales role. You will greet guests, translate mechanical needs into clear recommendations, and confidently upsell tires, repairs, and warranties while maintaining showroom standards.

The position requires 1–3 years in automotive service sales or retail automotive with strong customer service skills, and a team-oriented mindset. Flexible weekend availability is a plus with equal opportunity employment.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales ability

Communication

Team player

Job description

Big Brand Tire & Service is hiring in Austin for an automotive service sales role. You will greet guests, translate mechanical needs into clear recommendations, and confidently upsell tires, repairs, and warranties while maintaining showroom standards.

The position requires 1–3 years in automotive service sales or retail automotive with strong customer service skills, and a team-oriented mindset. Flexible weekend availability is a plus with equal opportunity employment.