Automotive Service Advisor — Sell, Serve, Grow

Big Brand Tire & Service; Austin (TX); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth opportunities

Job summary

Big Brand Tire & Service in Austin, TX is seeking a Service Advisor who delivers world-class customer service and drives sales. You will greet guests, translate mechanical needs into clear recommendations, and partner with technicians to ensure accurate, timely repairs.

This role offers an hourly rate with commission, overtime opportunities, and benefits including paid vacation, health plans, and a 401(k) with company match.

Qualifications

• 1–3 years of experience in automotive service sales.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver’s license and ability to lift 70 lbs.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as liaison between customer and technician and translate mechanical needs into recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships to turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales

Communication

Teamwork

Driver's license

Lift 70 lbs

Job description

Big Brand Tire & Service in Austin, TX is seeking a Service Advisor who delivers world-class customer service and drives sales. You will greet guests, translate mechanical needs into clear recommendations, and partner with technicians to ensure accurate, timely repairs.

This role offers an hourly rate with commission, overtime opportunities, and benefits including paid vacation, health plans, and a 401(k) with company match.