Auto Service Advisor – Flexible Hours & Growth Path

Honolulu Buick GMC Cadillac; Honolulu (HI); On-site; USD 61,000 - 145,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Vehicle Purchase Discounts

Growth opportunities

Job summary

Honolulu Buick GMC Cadillac is seeking an experienced Service Advisor to join our on-site team in Honolulu. You will guide customers through vehicle options, perform multi-point inspections, and write repair orders in the ADP system with accurate estimates and upfront pricing guarantees.

You will dispatch work to technicians, communicate service requirements clearly, process payments, and deliver vehicles to customers after service. A minimum of 5 years in dealership service advising is required.

Qualifications

• 5+ years of dealership service advisor experience.
• Comfortable working with dealership technology and software.
• Ability to calculate service costs and advise customers.

Responsibilities

• Answer incoming telephone calls.
• Follow customer contact processes and guide customers through options.
• Perform vehicle walk-around and multi-point inspection.
• Write repair orders using ADP and provide upfront pricing.
• Dispatch orders to technicians and communicate service needs clearly.
• Process cash or credit payments for services.
• Deliver serviced vehicles to customers.

Skills

Dealership service advisor experience

Customer service

Computer literacy

Education

High School diploma

Tools

CDK

ADP system

Job description

Honolulu Buick GMC Cadillac is seeking an experienced Service Advisor to join our on-site team in Honolulu. You will guide customers through vehicle options, perform multi-point inspections, and write repair orders in the ADP system with accurate estimates and upfront pricing guarantees.

You will dispatch work to technicians, communicate service requirements clearly, process payments, and deliver vehicles to customers after service. A minimum of 5 years in dealership service advising is required.