Auto Service Advisor: Customer & Solutions Lead

Big Brand Tire & Service; Los Angeles (CA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flexible Spending Account

Life Insurance

Disability Insurance

401(K) with company match

Flexible Paid Time Off

Paid Holidays

Employee Discounts

Job summary

Big Brand Tire & Service is seeking an energetic automotive sales associate to greet guests, translate technical needs into clear recommendations, and drive sales of tires, wheels, repairs and services. You will build relationships with customers, support showroom standards, and collaborate with the service team to keep operations running smoothly.

The role requires 1–3 years in automotive service sales or retail automotive, with a proven ability to sell services and provide outstanding customer

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive.
• Strong customer service and transferable sales background.
• Proven ability to sell services and build trust.

Responsibilities

• Greet guests and deliver a world-class service experience.
• Translate mechanical recommendations for customers, acting as liaison between customer and technician.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Automotive sales

Customer service

Communication skills

Teamwork

Problem-solving

Job description

Big Brand Tire & Service is seeking an energetic automotive sales associate to greet guests, translate technical needs into clear recommendations, and drive sales of tires, wheels, repairs and services. You will build relationships with customers, support showroom standards, and collaborate with the service team to keep operations running smoothly.

The role requires 1–3 years in automotive service sales or retail automotive, with a proven ability to sell services and provide outstanding customer