Auto Service Advisor — Commission-Based, High Earnings

Bill Cramer Chevrolet Cadillac GMC, Inc; Panama City (FL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

90 day paid training

401K and employer matching 2%

Health insurance after 60 days

Company pays 75% of base health plan

Dental and vision after 60 days

3 weeks vacation

Life insurance after a year

Family owned dealer

5 paid holidays

Job summary

Bill Cramer Chevrolet Cadillac GMC, Inc in Panama City, FL is seeking a Service Advisor to join our growing team. This role involves initiating automotive services, developing estimates, and writing repair orders while serving as the key liaison between customers and technicians to ensure service needs are clearly understood.

We offer a commission-based earnings model with a 90-day paid training period and a comprehensive benefits package including 401(k) with company matching, health, dental

Qualifications

• Previous Service Advisor experience preferred.
• Strong customer service mindset and communication skills.
• Good organizational skills and attention to detail.
• Positive, energetic work style with reliability.

Responsibilities

• Initiate automotive services by identifying vehicle issues and service requests; verify coverage; develop estimates; write repair orders; maintain customer records.
• Serve as the liaison between customer and technician to ensure understanding of needs and repairs.
• Verify warranty and service contract coverage; explain provisions and exclusions.
• Develop estimates by costing materials and labor; determine customer payment and deductibles.
• Prepare RO by detailing symptoms, problems, and required repairs; obtain approvals and enter into system.
• Communicate additional needs to the customer based on inspection; manage expectations.

Skills

Team player

Customer service

Organized

Detail oriented

Positive attitude

High energy

Work ethic

Driver's license

Job description

Bill Cramer Chevrolet Cadillac GMC, Inc in Panama City, FL is seeking a Service Advisor to join our growing team. This role involves initiating automotive services, developing estimates, and writing repair orders while serving as the key liaison between customers and technicians to ensure service needs are clearly understood.

We offer a commission-based earnings model with a 90-day paid training period and a comprehensive benefits package including 401(k) with company matching, health, dental