Auto Service Advisor: ASE Training & Career Growth

Burt Brothers Tire & Service, Inc.; Marshalltown (IA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA/FSA

Life and Disability Insurance

401(k) with company match

Flexible Paid Time Off

Paid Holidays

Discounts on products and services

Employee Referral Program

Paid Training and ASE Certifications

Career Growth Opportunities

Job summary

Big Brand Tire & Service in Marshalltown, IA is hiring for a customer-facing role in automotive service sales. You will greet guests, translate technical information into clear recommendations, and confidently upsell tires, repairs, warranties, and services.

You’ll inspect vehicles, document findings, and help maintain showroom standards while supporting a collaborative team environment. We value 1–3 years in automotive service sales or retail, strong communication, and a proactive,

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license and ability to lift 70 lbs; occasional shop-floor support.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as liaison between customer and technician and translate mechanical terms into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Sales experience

Customer service

Communication

Team player

Problem solving

Job description

Big Brand Tire & Service in Marshalltown, IA is hiring for a customer-facing role in automotive service sales. You will greet guests, translate technical information into clear recommendations, and confidently upsell tires, repairs, warranties, and services.

You’ll inspect vehicles, document findings, and help maintain showroom standards while supporting a collaborative team environment. We value 1–3 years in automotive service sales or retail, strong communication, and a proactive,