Automotive Service Advisor — Sell, Serve, Grow

Tandem Tire & Auto Service; Decorah (IA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Flexible PTO

Paid Holidays

Employee Discounts

ASE Certification Reimbursement

Job summary

Big Brand Tire & Service is seeking an automotive service sales associate in Decorah, IA. You’ll greet guests, translate mechanical needs into clear recommendations, and confidently sell tires, wheels, repairs, warranties, and services as part of a team delivering world-class service.

We value problem-solving, reliability, and strong communication. 1–3 years in automotive service sales and a customer-focused mindset help you thrive here, with opportunities for ASE training and career growth.

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive.
• Proven ability to sell services and build trust with customers.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license and ability to lift 70 lbs.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Translate mechanical issues into clear, actionable recommendations as liaison between customer and technician.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards and support smooth shop operations.

Skills

Automotive sales

Customer service

Communication

Job description

Big Brand Tire & Service is seeking an automotive service sales associate in Decorah, IA. You’ll greet guests, translate mechanical needs into clear recommendations, and confidently sell tires, wheels, repairs, warranties, and services as part of a team delivering world-class service.

We value problem-solving, reliability, and strong communication. 1–3 years in automotive service sales and a customer-focused mindset help you thrive here, with opportunities for ASE training and career growth.