Auto Sales Trainee — Learn, Earn & Grow

CarMax; Tinley Park (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid training

Mentorship

Commission eligible

Benefits

Job summary

CarMax Tinley Park is seeking a Sales Consultant Trainee who will build genuine relationships, understand customer needs, and guide them toward the right vehicle. The role offers paid training and mentorship to develop auto sales skills without prior experience.

You will assist customers, participate in the full process from appraisal to financing, maintain clear documentation, and uphold CarMax's commitment to honesty and transparency.

Qualifications

• Prior retail or customer service experience preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Retail experience

Customer service

Active listening

Communication

Self-motivation

Teamwork

Tech-savvy

Integrity and transparency

Willingness to learn

Job description

CarMax Tinley Park is seeking a Sales Consultant Trainee who will build genuine relationships, understand customer needs, and guide them toward the right vehicle. The role offers paid training and mentorship to develop auto sales skills without prior experience.

You will assist customers, participate in the full process from appraisal to financing, maintain clear documentation, and uphold CarMax's commitment to honesty and transparency.