Auto Sales Trainee — Customer-First Advisor

CarMax Business Services; Birmingham (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid training

Mentorship

Job summary

CarMax is seeking a Sales Consultant Trainee in Birmingham, AL to build genuine relationships and guide customers toward the right vehicle. This entry-level role includes paid training and mentorship to grow into leadership.

You will assist customers, handle appraisals, test drives, and financing applications with a focus on integrity and transparency. Training supports long-term career growth.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction.

Skills

Customer service

Communication

Teamwork

Technology literacy

Self-motivation

Adaptability

Integrity

Willingness to learn

Tools

POS systems

Job description

CarMax is seeking a Sales Consultant Trainee in Birmingham, AL to build genuine relationships and guide customers toward the right vehicle. This entry-level role includes paid training and mentorship to grow into leadership.

You will assist customers, handle appraisals, test drives, and financing applications with a focus on integrity and transparency. Training supports long-term career growth.