Auto Sales Consultant: Build Relationships & Earn Rewards

Johnson Automotive Group; Cary (NC); Hybrid; USD 40,000 - 70,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

401(k) with Company Match

Employee Discounts

Medical, Dental, and Vision Insurance

Job summary

Johnson Subaru of Cary is seeking motivated Automotive Sales Consultants to join our team in Cary, NC. You’ll guide guests through vehicle purchases, present options, and build lasting customer relationships, from first conversation through delivery and beyond.

Successful candidates are customer-focused, coachable, and comfortable with accountability for their results. You’ll engage with guests, demonstrate vehicles, and collaborate with Finance to move orders smoothly.

Qualifications

• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication.
• Ability to listen, ask good questions, and establish trust.
• Positive, professional, and customer-focused approach.
• Strong organizational and follow-up skills.

Responsibilities

• Welcome guests and create a professional, comfortable, and engaging sales experience.
• Ask thoughtful questions to understand each guest's transportation needs, preferences, lifestyle, and budget.
• Help guests select new and pre-owned vehicles that fit their individual needs.
• Present and demonstrate vehicle features, technology, safety systems, and ownership benefits.
• Conduct professional and informative test drives.
• Assist guests in evaluating purchase, lease, and trade-in options.
• Prepare and present pricing proposals in accordance with dealership guidelines.
• Partner with Sales Management and Finance to help customers move smoothly through the purchase process.
• Maintain accurate and timely customer information and activity in the dealership's CRM system.
• Respond to leads and maintain consistent follow-up with prospective and existing customers by phone, email, text, and other approved channels.
• Develop repeat and referral business by building relationships that extend beyond the initial sale.
• Maintain strong knowledge of Subaru vehicles and programs.
• Complete required manufacturer certifications and dealership training.
• Coordinate and conduct professional vehicle deliveries and introductions to Service.

Skills

Interpersonal skills

Communication skills

Relationship building

Listening & questioning

Customer-focused approach

Organizational & follow-up

Tools

CRM systems

Job description

Johnson Subaru of Cary is seeking motivated Automotive Sales Consultants to join our team in Cary, NC. You’ll guide guests through vehicle purchases, present options, and build lasting customer relationships, from first conversation through delivery and beyond.

Successful candidates are customer-focused, coachable, and comfortable with accountability for their results. You’ll engage with guests, demonstrate vehicles, and collaborate with Finance to move orders smoothly.