Auto Repair Customer Service Pro — Growth & Benefits

ADP, Inc.; Duncansville (Blair County); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Employer-paid life insurance

401K with employer match

Employee Assistance Program

Paid time off

Holidays

Growth opportunities

Job summary

ADP, Inc. is seeking a Customer Service Representative in Duncansville, PA for a full-time role. You will deliver in-person and phone support, manage light administrative tasks, and help keep the shop running smoothly. Strong communication and MS Office skills are essential, with a friendly, professional demeanor.

The position emphasizes customer service excellence, accuracy in data entry, and teamwork in a fast-paced environment. Benefits include comprehensive insurance options and 401K plans.

Qualifications

• Must be at least 18 years of age.
• Ability to perform in a fast-paced, high-volume environment.
• Proficiency in Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Professional attitude and appearance, trustworthy with integrity.

Responsibilities

• Provide exceptional customer service in person and over the phone.
• Handle light accounts receivable and basic administrative duties.
• Assist with day-to-day shop operations and clerical tasks.
• Welcome visitors, answer questions, and schedule appointments.
• Input customer information accurately into computer systems.
• Answer calls, determine purpose, and relay inquiries to the right person.

Skills

Customer service

Communication skills

Microsoft Office

Multitasking

Time management

Reception duties

Tools

Microsoft Office Suite

Job description

ADP, Inc. is seeking a Customer Service Representative in Duncansville, PA for a full-time role. You will deliver in-person and phone support, manage light administrative tasks, and help keep the shop running smoothly. Strong communication and MS Office skills are essential, with a friendly, professional demeanor.

The position emphasizes customer service excellence, accuracy in data entry, and teamwork in a fast-paced environment. Benefits include comprehensive insurance options and 401K plans.