Auto Rental Clerk: Fast-Paced Customer Champion

South texas auto group; Pharr (TX); On-site; USD 26,000 - 32,000; Full time

Job summary

South Texas Auto Group is seeking an Auto Rental Clerk to manage our dealership’s rental operations, ensuring smooth, customer-focused service and accurate record-keeping. You will coordinate vehicle rentals, verify documentation, and maintain fleet readiness.

Ideal candidates are organized, customer-service oriented, with 1–2 years of rental or retail experience and a valid driver’s license. This role offers opportunities to grow within a busy automotive environment.

Qualifications

• Greet customers and process rental requests promptly.
• Verify identification, insurance, and payment information.
• Explain terms and obtain signatures on rental agreements.
• Inspect vehicles before and after rentals and document damages.
• Maintain cleanliness and readiness of rental vehicles.
• Ensure compliance with company policies and regulatory requirements.

Responsibilities

• Coordinate vehicle rentals and fleet availability.
• Track rental status and service needs.
• Communicate with service and sales departments for internal rentals.
• Handle inquiries, complaints, and billing issues professionally.
• Maintain accurate rental records.

Skills

Customer service

Multitasking

Organizational skills

Education

High School Diploma or GED

1–2 years of customer service or automotive rental experience

Basic computer proficiency

Tools

Rental management software

Job description

South Texas Auto Group is seeking an Auto Rental Clerk to manage our dealership’s rental operations, ensuring smooth, customer-focused service and accurate record-keeping. You will coordinate vehicle rentals, verify documentation, and maintain fleet readiness.

Ideal candidates are organized, customer-service oriented, with 1–2 years of rental or retail experience and a valid driver’s license. This role offers opportunities to grow within a busy automotive environment.