RENTAL CONSULTANT (Agent)

Nissanoflithiasprings; Lithia Springs (GA); On-site; USD 20,664 - 34,440; Full time

Job summary

Smith Automotive Group in Lithia Springs, GA is looking for an Automotive Rental Consultant to join their dynamic team. This role focuses on customer service, vehicle management, and upselling additional services to enhance the rental experience.

The ideal candidate should have a customer-centric attitude, attention to detail, and the ability to work effectively in a fast-paced environment. Offering hourly pay along with a monthly bonus. A valid driver’s license is required for the role.

Qualifications

• Friendly demeanor and excellent communication skills.
• Thoroughness in handling paperwork and rental processes.
• Confidence in upselling services.
• Ability to work in a fast-paced environment.

Responsibilities

• Greeting and assisting customers with rental inquiries.
• Inspecting and maintaining rental vehicles to ensure they are clean and fueled.
• Promoting additional services to enhance the rental experience.
• Addressing customer concerns promptly and professionally.

Skills

Customer-Centric Attitude

Attention to Detail

Sales Acumen

Adaptability

Job description

Description

Unlock the Road Ahead: Join Our Automotive Rental Team!

At Smith Automotive Group, we believe that every journey begins with a key in hand and a smile on your face. As an Automotive Rental Consultant, you’ll be the bridge between our fleet of vehicles and our valued customers. Whether it’s a weekend getaway, a business trip, or an adventure waiting to unfold, you’ll play a pivotal role in making it happen. Buckle up, because your passion for cars and exceptional service will drive unforgettable experiences for our clients!

If you’re ready to steer your career toward excitement and customer satisfaction, read on to discover the details of this dynamic role.

Rental Consultant

Role Responsibilities

Customer Service

Greeting and assisting customers with rental inquiries.

Providing information about available vehicles, rates, and rental policies.

Handling reservations, check-ins, and check-outs efficiently.

Vehicle Management

Inspecting and maintaining rental vehicles to ensure they are clean, fueled, and in excellent condition.

Coordinating vehicle availability and scheduling.

Sales and Upselling

Promoting additional services (e.g., insurance, upgrades) to enhance the rental experience.

Meeting sales targets and contributing to revenue growth.

Documentation

Accurately completing rental agreements and paperwork.

Managing records related to rentals, damages, and returns.

Problem Resolution

Addressing customer concerns promptly and professionally.

Resolving any issues related to rentals or vehicle performance.

Requirements

Qualifications

Customer-Centric Attitude

A friendly demeanor and excellent communication skills.

Ability to build rapport with customers.

Attention to Detail

Thoroughness in handling paperwork and rental processes.

A keen eye for vehicle cleanliness and maintenance.

Sales Acumen

Confidence in upselling services.

Comfortable meeting sales targets.

Adaptability

Ability to work in a fast-paced environment.

Flexibility with work hours (including weekends).

Valid Driver’s License

Required for test drives and moving vehicles.

Physical Requirements

Ability to stand, walk, and move around the rental lot.

Lift and carry items (such as car keys or paperwork) up to 20 pounds.

Comfortable working outdoors in various weather conditions.

Hourly Pay + Monthly Bonus

Hourly pay + Monthly Bonus