Auto Receptionist & Cashier - Flexible Hours & Perks

Miles Chevy; Decatur (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Health and wellness

Flexible Work Schedule

Saturday Lunches

Discounts on products and services

Job summary

Miles Crown Automotive is seeking a Cashier/Receptionist with excellent customer service skills to handle calls, direct callers to the right department, and perform basic accounting tasks in AR/AP. The role supports service and parts operations and requires a professional, friendly demeanor.

You will receive payments, issue receipts, answer inquiries, and assist management with clerical duties while maintaining a welcoming dealership experience for every visitor.

Qualifications

• Experience with Microsoft Office suite is a plus.
• Available to work flexible hours on weeknights & weekends.
• Ability to communicate customers' interests needs and requests to management and sales personnel.
• Professional personal appearance.
• Clean driving record.

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system.
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
• Make change accurately and issue receipts to customers.
• Answer phones and direct consumer to the proper department and follow up in a timely manner.
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
• Operate switchboard telephone system.
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold.
• Assist the managers with various clerical duties as needed.
• Be friendly, professional, courteous and efficient when working with all customers and employees.
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Skills

Customer service

Microsoft Office

Communication

Professional appearance

Clean driving record

Job description

Miles Crown Automotive is seeking a Cashier/Receptionist with excellent customer service skills to handle calls, direct callers to the right department, and perform basic accounting tasks in AR/AP. The role supports service and parts operations and requires a professional, friendly demeanor.

You will receive payments, issue receipts, answer inquiries, and assist management with clerical duties while maintaining a welcoming dealership experience for every visitor.