Auto QA Auditor: Data Quality & Compliance

Sedgwick Claims Management Services Inc.; Georgia; Hybrid; USD 60,000 - 80,000; Full time

Job summary

Sedgwick is seeking a Quality Assurance Specialist- Auto to assess data quality and audit case files and client records, ensuring accuracy, consistency, and compliance with service level expectations. You will partner with internal teams and vendors to identify trends, drive improvements, and ensure required data elements are captured in the CRM system, supporting quarterly stewardship reports.

Required qualifications include a bachelor's degree and four years of investigative experience, with

Qualifications

• Bachelor's degree preferred.
• Four years of investigative experience or equivalent combination of education and experience.

Responsibilities

• Assess performance of internal, client or vendor case files or records for accuracy and compliance with SLAs.
• Identify trends and opportunities to improve efficiency and quality.
• Collaborate with stakeholders to ensure all required data elements are captured in the CRM system.
• Compile audit results and support quarterly stewardship reports.

Skills

Oral and written communication

Analytical and interpretive skills

PC literate

Microsoft Office

Strong organizational skills

Independent/team collaboration

Education

Bachelor's degree preferred

Tools

CCC estimating software

Job description

Sedgwick is seeking a Quality Assurance Specialist- Auto to assess data quality and audit case files and client records, ensuring accuracy, consistency, and compliance with service level expectations. You will partner with internal teams and vendors to identify trends, drive improvements, and ensure required data elements are captured in the CRM system, supporting quarterly stewardship reports.

Required qualifications include a bachelor's degree and four years of investigative experience, with