Auto Physical Damage Claims Investigator

Frankenmuth Insurance; United States; On-site; USD 52,000 - 76,000; Full time

Job summary

Frankenmuth Insurance is seeking a claims professional to investigate and evaluate physical damage claims under direct supervision. You will determine the extent of company liability, assess coverage and damages, and perform interviews with insureds and witnesses to support settlements.

The role requires 2–4 years of related experience or an AA degree and emphasizes compliant handling, accurate documentation, and timely resolutions in a United States-based environment.

Qualifications

• Experience in investigating and evaluating claims.
• Ability to gather information from agents, insureds and witnesses.
• Knowledge of fair claims handling and regulatory requirements.

Responsibilities

• Investigate claims to determine liability and extent of coverage.
• Review documentation and reports to assess reserves and outcomes.
• Interview insureds, claimants and witnesses as needed.
• Prepare claim reports and monitor resolutions.
• Ensure compliance with legal and regulatory standards.

Skills

Investigations

Documentation

Interviews

Customer service

Regulatory compliance

Education

Associate's degree (A.A.)

Job description

Frankenmuth Insurance is seeking a claims professional to investigate and evaluate physical damage claims under direct supervision. You will determine the extent of company liability, assess coverage and damages, and perform interviews with insureds and witnesses to support settlements.

The role requires 2–4 years of related experience or an AA degree and emphasizes compliant handling, accurate documentation, and timely resolutions in a United States-based environment.