Auto Parts Specialist — Growth, Training & Benefits

O'Reilly Automotive; Troy (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

401k with employer contributions

Medical, Dental & Vision Insurance

Tuition assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers, supporting store management in daily tasks.

You will greet customers, help them select merchandise, and assist installers while also handling cash transactions, returns, and related services according to policy. Automotive knowledge and exceptional customer service are essential.

Qualifications

• Must provide outstanding, friendly, professional customer service.
• Ability to multitask between phone and in-store interactions.
• Familiar with automotive parts, cataloging systems.

Responsibilities

• Greet customers and assist with merchandise selection.
• Process cash, checks, and credit card transactions.
• Handle exchanges and returns per policy.
• Assist with stock, planogram updates, and housekeeping.
• Occasionally drive a delivery vehicle when needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers, supporting store management in daily tasks.

You will greet customers, help them select merchandise, and assist installers while also handling cash transactions, returns, and related services according to policy. Automotive knowledge and exceptional customer service are essential.