Auto Parts Specialist — Customer Focused, Growth Path

O'Reilly Auto Parts; Fruita (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, vision insurance

Tuition assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver exceptional customer service to both retail and installer customers. Responsibilities include greeting customers, assisting with merchandise selection, and supporting management with various tasks.

Candidates must demonstrate strong multitasking abilities and a commitment to excellent service. This role requires the ability to process transactions accurately and resolve customer complaints effectively.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store simultaneously.

Responsibilities

• Provide high-level service to retail and installer customers.
• Support store management with assigned tasks.
• Process exchanges and returns according to company policies.
• Operate brake lathe and other store test equipment as trained.
• Assist with daily operational tasks like freight receival and stocking shelves.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver exceptional customer service to both retail and installer customers. Responsibilities include greeting customers, assisting with merchandise selection, and supporting management with various tasks.

Candidates must demonstrate strong multitasking abilities and a commitment to excellent service. This role requires the ability to process transactions accurately and resolve customer complaints effectively.