Auto Parts Specialist – Customer Solutions & Growth Path

NAPA Auto Parts; Waxahachie (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

NAPA Auto Parts in Waxahachie, TX is seeking a Store Pro to be the primary contact for customers, delivering a high-quality automotive parts experience in a fast-paced retail setting.

You will leverage product knowledge to assist retail and wholesale customers, process transactions at the POS, support inventory and order fulfillment, and help maintain a welcoming, efficient store environment that drives loyalty and repeat business.

Qualifications

• High School Diploma or GED required.
• Strong communication and customer service skills.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive customer experience in a fast-paced store.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Support store operations including transactions, inquiries, and workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate deliveries and pull/prepare orders for customers and drivers.
• Maintain store cleanliness and organize shelves.
• Assist with inventory counts and receiving merchandise.

Skills

Customer service

Communication

Problem solving

Willingness to learn

Valid driver’s license

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

NAPA Auto Parts in Waxahachie, TX is seeking a Store Pro to be the primary contact for customers, delivering a high-quality automotive parts experience in a fast-paced retail setting.

You will leverage product knowledge to assist retail and wholesale customers, process transactions at the POS, support inventory and order fulfillment, and help maintain a welcoming, efficient store environment that drives loyalty and repeat business.