Auto Parts Specialist — Customer Service Pro

O'Reilly Auto Parts; Tremonton (UT); On-site; USD 21,000 - 30,000; Full time

Job summary

O’Reilly Auto Parts in Tremonton, UT is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management and requires friendly, professional service and basic cash handling; bilingual candidates are encouraged to apply.

Typical duties include greeting customers, assisting with merchandise selections, processing transactions, returns, and coordinating with management on daily operations and stock updates.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in merchandise selection.
• Support management and installers with professional customers as needed.
• Handle cash drawer, cash/credit transactions per policy.
• Process exchanges/returns and resolve complaints.
• Perform daily operational tasks and maintain store organization.
• Occasionally drive a delivery vehicle as needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Spanish language

Automotive parts knowledge

Education

ASE certification

Job description

O’Reilly Auto Parts in Tremonton, UT is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management and requires friendly, professional service and basic cash handling; bilingual candidates are encouraged to apply.

Typical duties include greeting customers, assisting with merchandise selections, processing transactions, returns, and coordinating with management on daily operations and stock updates.