Auto Parts Specialist — Customer Service Pro

O'Reilly Automotive; Lenexa (KS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Stock Purchase Plan

Medical, Dental, Vision Insurance

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Lenexa, KS to provide high-level service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply and interaction includes greeting customers, assisting with merchandise selection, and processing transactions.

The role involves maintaining cash drawers, handling returns, assisting with daily image maker and planogram updates, and performing store tasks as needed.

Qualifications

• Must provide outstanding, friendly, and professional customer service.
• Ability to multitask, handling customers on the phone and in the store at the same time.
• Familiar with automotive parts, cataloging, and sales is a plus.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Process transactions and handle cash/credit card payments.
• Address customer questions and resolve complaints.
• Assist with stock, pricing and store maintenance.
• Support professional customers and installers as needed.

Skills

Customer service

Multitasking

Alphanumeric matching

In-store support

Education

High school diploma

Tools

POS system

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Lenexa, KS to provide high-level service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply and interaction includes greeting customers, assisting with merchandise selection, and processing transactions.

The role involves maintaining cash drawers, handling returns, assisting with daily image maker and planogram updates, and performing store tasks as needed.