Auto Parts Specialist — Customer Service Pro

O'Reilly Auto Parts; Jarrell (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions from日

Medical, dental, vision insurance

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist in Texas to deliver high levels of service to retail and installer customers. You will greet customers, assist with merchandise, and support store management in daily tasks. Bilingual candidates, especially Spanish speakers, are encouraged to apply.

You will handle cash and credit transactions, process returns, and help with store operations, inventory, and image updates. Excellent communication and multitasking are essential.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Ability to multitask while assisting customers in-store and on the phone.
• Fluency in multiple languages (Spanish highly desired).
• Able to quickly match alphanumeric sequences.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support professional customers and communicate with store management.
• Handle cash, checks, and credit card transactions securely.
• Process exchanges/returns per policy and resolve complaints.
• Maintain inventory, planograms, and daily operational tasks.

Skills

Customer service

Bilingual (English/Spanish)

Multitasking

Alphanumeric matching

Education

ASE certification

Tools

POS system

Job description

O’Reilly Auto Parts is seeking a Parts Specialist in Texas to deliver high levels of service to retail and installer customers. You will greet customers, assist with merchandise, and support store management in daily tasks. Bilingual candidates, especially Spanish speakers, are encouraged to apply.

You will handle cash and credit transactions, process returns, and help with store operations, inventory, and image updates. Excellent communication and multitasking are essential.