Parts Specialist — Multilingual Customer Service & Sales Support

O'Reilly Auto Parts; Godley (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

O’Reilly Auto Parts in Texas seeks a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks. Responsibilities include greeting customers, assisting with merchandise selection, handling cash transactions, processing exchanges and returns, and resolving complaints.

Bilingual candidates are encouraged to apply. Growth opportunities exist within a company with a strong promote-from-within culture and a comprehensive benefits

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers in a friendly manner and assist with merchandise selections.
• Assist managers and installer service specialists for professional customers as needed.
• Provide excellent service to customers on the phone, lookup parts, quote prices, and promote related items.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts in Texas seeks a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks. Responsibilities include greeting customers, assisting with merchandise selection, handling cash transactions, processing exchanges and returns, and resolving complaints.

Bilingual candidates are encouraged to apply. Growth opportunities exist within a company with a strong promote-from-within culture and a comprehensive benefits