Auto Parts Specialist: Customer‑Focused, Fast‑Pac ed

USA GPC Genuine Parts Company; Louisville (KY); On-site; USD 15,000 - 20,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental, Vision

401K with match

NAPA discount

Tuition reimbursement

Job summary

USA GPC Genuine Parts Company is hiring a NAPA Automotive Parts Specialist in Louisville. The role focuses on sourcing parts for fleet customers, assisting team members, and delivering outstanding customer service in a fast-paced environment.

Ideal candidates will have a valid driver’s license, a high school diploma or GED, and a willingness to learn all things auto parts, with strong communication and listening skills to support customers and technicians.

Qualifications

• High school diploma or GED required.
• Willingness to learn all things auto parts.
• Excellent verbal and written communication skills.
• Empathy for customers and strong listening skills.
• Knowledge of cataloging, sourcing, and inventory management systems is a plus.

Responsibilities

• Provide and source parts for specialized equipment for our fleet customers.
• Use your parts knowledge to assist other team members and answer questions for customers.
• Provide outstanding customer service and interact with management and technicians.
• Bring customer focus and high energy to a fast-paced environment.
• Ask appropriate questions to ensure correct parts are researched and sourced.
• Inform customers on parts availability.

Skills

Verbal communication

Written communication

Listening skills

Customer empathy

Willingness to learn auto parts

Education

High School Diploma or GED

Technical or Trade school courses or degree

Tools

Cataloging systems

Sourcing systems

Inventory management systems

Job description

USA GPC Genuine Parts Company is hiring a NAPA Automotive Parts Specialist in Louisville. The role focuses on sourcing parts for fleet customers, assisting team members, and delivering outstanding customer service in a fast-paced environment.

Ideal candidates will have a valid driver’s license, a high school diploma or GED, and a willingness to learn all things auto parts, with strong communication and listening skills to support customers and technicians.