Auto Parts Specialist & Customer Experience Pro

Genuine Parts Company; Orange Park (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Genuine Parts Company seeks a Store Associate to serve as the primary contact for customers in the retail store, delivering automotive parts solutions and a high-quality experience. You will support both retail and wholesale customers, utilize product knowledge, and contribute to store performance through responsive service and engagement.

The role offers a growth path within the organization, with responsibilities including operating POS systems, assisting with inventory, and coordinating

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills.
• Willingness to learn automotive parts and technology systems.
• Customer-focused mindset with problem-solving abilities.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS and inventory/catalog tools in a fast-paced retail environment.
• Maintain high energy and customer focus and support store operations.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate deliveries, pull and prepare orders for customers and drivers.
• Assist with inventory control activities and general housekeeping as needed.

Skills

Customer service

Communication

Learning mindset

Team player

Problem-solving

Education

High School Diploma or GED

Tools

POS systems

Inventory software

Job description

Genuine Parts Company seeks a Store Associate to serve as the primary contact for customers in the retail store, delivering automotive parts solutions and a high-quality experience. You will support both retail and wholesale customers, utilize product knowledge, and contribute to store performance through responsive service and engagement.

The role offers a growth path within the organization, with responsibilities including operating POS systems, assisting with inventory, and coordinating