Auto Parts Specialist — Elevate Customer Experience

Genuine Parts Company; Waupun (WI); On-site; USD 28,000 - 38,000; Full time

Job summary

Genuine Parts Company is seeking a Store Associate for a primary contact role in our retail store. You will deliver high-quality customer experiences, provide accurate automotive parts solutions, and support both retail and wholesale customers with product knowledge and efficient order fulfillment.

In this role you will operate POS and inventory systems, assist with inquiries, and contribute to store performance.

Qualifications

• High School Diploma or GED is required.
• Strong communication and interpersonal skills are essential.
• Willingness to learn automotive parts and systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support teammates.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions and inquiries.
• Build relationships to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.

Skills

Customer service

Communication

Automotive systems

Education

High School Diploma or GED

Tools

POS systems

Job description

Genuine Parts Company is seeking a Store Associate for a primary contact role in our retail store. You will deliver high-quality customer experiences, provide accurate automotive parts solutions, and support both retail and wholesale customers with product knowledge and efficient order fulfillment.

In this role you will operate POS and inventory systems, assist with inquiries, and contribute to store performance.