Auto Parts Specialist | Customer Experience Pro

NAPA; Mesquite (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

NAPA in Mesquite, TX seeks aStore Associate to provide automotive parts solutions and deliver an engaging customer experience. You will support both retail and wholesale customers, leveraging product knowledge across POS, inventory tools, and delivery coordination.

A strong team player is essential to drive store performance. The role emphasizes customer focus, effective communication, and the ability to multitask in a fast-paced environment while maintaining accuracy in orders and inventory

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills.
• Customer-focused with problem-solving abilities.
• Willingness to learn automotive parts and systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and teammates.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain a high-energy, fast-paced retail environment.
• Support store operations including transactions and inquiries.
• Build relationships with customers to drive loyalty.
• Coordinate and dispatch deliveries; pull and prepare orders for drivers.

Skills

Communication

Customer focus

Problem solving

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog systems

Delivery management systems

Job description

NAPA in Mesquite, TX seeks aStore Associate to provide automotive parts solutions and deliver an engaging customer experience. You will support both retail and wholesale customers, leveraging product knowledge across POS, inventory tools, and delivery coordination.

A strong team player is essential to drive store performance. The role emphasizes customer focus, effective communication, and the ability to multitask in a fast-paced environment while maintaining accuracy in orders and inventory