Auto Parts Specialist | Bilingual Customer Service

O'Reilly Automotive Stores; Orland (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k plan

Medical insurance

Tuition assistance

Career growth

Job summary

O'Reilly Automotive Stores in Orland, CA is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, help select parts, and support management with tasks while maintaining accurate cash handling and order processing.

Ideal candidates will have strong customer service skills, the ability to multitask in-store and on calls, and familiarity with automotive parts.

Qualifications

• Must be able to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support installers and professionals as needed.
• Process payments and returns per policy while securing cash drawer.
• Answer store calls, look up parts, quote prices, and offer related items.
• Perform daily store operations and stocking tasks as assigned.
• Assist with in-store services and occasional deliveries when needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Automotive Stores in Orland, CA is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, help select parts, and support management with tasks while maintaining accurate cash handling and order processing.

Ideal candidates will have strong customer service skills, the ability to multitask in-store and on calls, and familiarity with automotive parts.