Auto Parts Retail Service Lead (Bilingual)

O'Reilly Auto Parts; Sanger (CA); On-site; USD 23,281 - 34,302; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k

Medical, Dental, & Vision Insurance

Team Member Health/Wellbeing Programs

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading auto parts retailer is seeking a Retail Service Specialist in Sanger, California. The successful candidate will support management in sales, customer service, and may assume shift management duties. Strong communication skills are a must, and bilingual candidates are encouraged to apply. Additional benefits include competitive wages, paid time off, and career growth opportunities. The position requires a commitment to customer satisfaction and operational excellence.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification necessary.
• Retail sales experience in auto parts preferred.
• Understanding of automotive systems and repairs is desirable.
• ASE Certification is a plus.
• Fluency in Spanish is highly desired.

Responsibilities

• Lead store team in delivering excellent customer service.
• Supervise customer service levels in the retail showroom.
• Ensure proper processing of online orders and customer returns.
• Perform store opening and closing duties.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages

Job description

A leading auto parts retailer is seeking a Retail Service Specialist in Sanger, California. The successful candidate will support management in sales, customer service, and may assume shift management duties. Strong communication skills are a must, and bilingual candidates are encouraged to apply. Additional benefits include competitive wages, paid time off, and career growth opportunities. The position requires a commitment to customer satisfaction and operational excellence.