Auto Parts Front Counter Specialist

PYP; Illinois; On-site; USD 19,000 - 28,000; Full time

Job summary

PYP is seeking a customer-focused associate to greet and assist walk-in customers at our Illinois location. You’ll identify parts using our inventory software, handle front counter sales, and coordinate with yard staff to retrieve needed items. Strong communication and teamwork are essential.

You will manage cash/credit transactions, maintain eye-catching displays, and verify returned parts for credits or warranties. Prior automotive parts knowledge is a plus.

Qualifications

• Strong customer service background.
• Effective communication skills.
• High School diploma or GED; college coursework desired.
• Automotive parts knowledge and experience preferred.
• 2–3 years of customer service experience preferred.

Responsibilities

• Provide superior customer service to walk-in customers.
• Identify parts using inventory software and assist customers on-site.
• Process cash and credit transactions at the front counter (POS).
• Coordinate with yard staff to retrieve parts for customers.
• Set up and maintain physical displays to drive impulse sales.
• Inspect returned parts and process credits or warranty claims.

Skills

Customer service

Communication

Time management

Teamwork

Attention to detail

Problem solving

Education

High School Diploma or GED

College coursework desired

Tools

Inventory software

Job description

PYP is seeking a customer-focused associate to greet and assist walk-in customers at our Illinois location. You’ll identify parts using our inventory software, handle front counter sales, and coordinate with yard staff to retrieve needed items. Strong communication and teamwork are essential.

You will manage cash/credit transactions, maintain eye-catching displays, and verify returned parts for credits or warranties. Prior automotive parts knowledge is a plus.