Front Counter Auto Parts Sales Specialist

PYP; Dayton (OH); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k with company match

Life Insurance

Long-term Disability

Job summary

PYP in Dayton, OH is seeking a dedicated Customer Service Associate to handle walk-in customers at the front counter, identify parts using inventory software, and process sales with POS systems. This role also coordinates yard requests, sets up physical displays, and manages returns and credits.

A strong customer service background and automotive knowledge are preferred. The position offers a steady, full-time schedule with opportunities for growth within a busy auto parts environment.

Qualifications

• Strong customer service background.
• Effective communication required.
• High School or GED equivalent; college coursework preferred.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service experience preferred.

Responsibilities

• In‑Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
• Parts Identification: Use inventory software to help customers find exact matches for their vehicles on-site.
• Sales: Process cash and credit transactions using POS systems at the front counter.
• Yard Coordination: Coordinate with parts pullers to retrieve parts for customers.
• Merchandising & Displays: Set up and maintain displays of popular parts to drive impulse sales.
• Core & Returns Management: Inspect returned parts and process credits or warranty claims.
• Assumes other duties as assigned

Skills

Customer service

Communication

Teamwork

Time management

Attention to detail

Problem solving

Flexible schedule

Education

High School or GED

College coursework desired

Job description

PYP in Dayton, OH is seeking a dedicated Customer Service Associate to handle walk-in customers at the front counter, identify parts using inventory software, and process sales with POS systems. This role also coordinates yard requests, sets up physical displays, and manages returns and credits.

A strong customer service background and automotive knowledge are preferred. The position offers a steady, full-time schedule with opportunities for growth within a busy auto parts environment.