Auto Parts & Customer Service Specialist (Bilingual)

O'Reilly Automotive; California; Sur place; USD 23 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, & Vision Insurance

401k with Employer Contributions

Paid Time Off

Stock Purchase Plan

Tuition Educational Assistance

Résumé du poste

O'Reilly Auto Parts in California is seeking a Parts Specialist to deliver high‑level service to retail and installer customers. The role supports store management and involves assisting with customer inquiries, quoting prices, handling exchanges, and processing payments.

Bilingual candidates encouraged. The compensation ranges from $16.90 to $24.90 per hour and may include annual or quarterly premiums based on schedule, performance, or other factors.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in-store.

Responsabilités

• Greet customers and assist in selecting merchandise.
• Support store management and service specialists for professionals.
• Answer phone calls, look up parts, quote prices, and upsell related items.
• Handle cash, checks, and credit card transactions accurately.
• Process exchanges/returns per policies and resolve complaints.
• Assist with stock, planogram updates, and daily operations.

Connaissances

Customer service

Multitasking

Alphanumeric matching

Communication

Bilingual encouraged

Description du poste

O'Reilly Auto Parts in California is seeking a Parts Specialist to deliver high‑level service to retail and installer customers. The role supports store management and involves assisting with customer inquiries, quoting prices, handling exchanges, and processing payments.

Bilingual candidates encouraged. The compensation ranges from $16.90 to $24.90 per hour and may include annual or quarterly premiums based on schedule, performance, or other factors.