Auto Parts Counter Specialist — Customer-Focused Growth

Genuine Parts Company; Ronceverte (WV); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Competitive pay

Career advancement

Job summary

Genuine Parts Company’s NAPA Counter Sales team in West Virginia is hiring to act as the face of our retail store, helping customers with auto parts questions and solutions. You’ll bring automotive knowledge to assist customers at the counter and over the phone, while supporting teammates and delivering friendly, high-energy service.

In this role you’ll handle a cash register and paper/catalog systems, engage with customers to ensure a positive experience, and learn all things auto parts as you

Qualifications

• Valid Driver’s License.
• Experience in a parts store or automotive industry.
• High School Diploma or GED.
• Excellent verbal and written communication skills.
• Love fast paced retail environments.
• Great listening skills and empathy for customers.

Responsibilities

• Provide auto parts answers and solutions for customers in person or over the phone.
• Use parts knowledge to assist other team members with customer questions.
• Provide outstanding customer care and interactions with everyone who enters the NAPA Store.

Skills

Automotive parts knowledge

Customer service

Education

High School Diploma or GED

Tools

Cash register system

Point-of-sale systems

Job description

Genuine Parts Company’s NAPA Counter Sales team in West Virginia is hiring to act as the face of our retail store, helping customers with auto parts questions and solutions. You’ll bring automotive knowledge to assist customers at the counter and over the phone, while supporting teammates and delivering friendly, high-energy service.

In this role you’ll handle a cash register and paper/catalog systems, engage with customers to ensure a positive experience, and learn all things auto parts as you