Auto Parts Counter Specialist — Customer-Focused

Toyota Woodbridge; Woodbridge (VA); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance options

Short-term and Long-term disability保险

401(k) plan with company match

Paid time off and holiday leave

Opportunities for professional develop

Job summary

Ourisman Automotive Group is seeking a knowledgeable Parts Counter Representative to assist customers and service technicians by providing accurate information and sourcing needed parts efficiently. In this on-site role at our Woodbridge store, you will identify parts, process orders, maintain inventory, and collaborate with sales and service teams to ensure timely repairs.

Strong communication, prior parts department experience, and familiarity with catalog systems are important; we offer

Qualifications

• Experience in a parts department or automotive environment is preferred.
• Strong communication and interpersonal skills for professional customer and team interactions.
• Familiarity with parts catalog systems and inventory management software.

Responsibilities

• Assist customers at the parts counter by identifying needs and advising on parts and accessories.
• Process parts orders accurately and communicate information clearly.
• Maintain accurate inventory by receiving, stocking, and organizing parts shipments.
• Collaborate with sales and service departments to provide parts support for timely repairs.

Skills

Parts counter experience

Communication skills

Catalog systems

Customer service

Organization & multitasking

Troubleshooting

Tools

Parts catalog software

Inventory management software

Job description

Ourisman Automotive Group is seeking a knowledgeable Parts Counter Representative to assist customers and service technicians by providing accurate information and sourcing needed parts efficiently. In this on-site role at our Woodbridge store, you will identify parts, process orders, maintain inventory, and collaborate with sales and service teams to ensure timely repairs.

Strong communication, prior parts department experience, and familiarity with catalog systems are important; we offer