Auto Parts Counter Specialist — Customer-Focused

NAPA; Phoenixville (Chester County); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

401K

Promotional opportunities

Job summary

NAPA in Phoenixville seeks a Counter Sales associate to be the face of the store, helping customers with auto parts and solutions at the counter or over the phone. You will use your parts knowledge to assist teammates, provide excellent customer care, and learn cataloging and inventory systems while thriving in a fast-paced retail setting.

No need to disassemble engines; but a background in automotive parts or hands-on car work is valued, and growth opportunities are available within our growing

Qualifications

• Background in automotive parts or related experience welcomed.
• Excellent verbal and written communication skills required.
• Ability to provide friendly, patient customer care in a fast-paced setting.

Responsibilities

• Provide auto parts answers and solutions at the counter or over the phone.
• Assist teammates by sharing parts knowledge to solve customer questions.
• Engage customers to create a positive in-store experience and build loyalty.

Skills

Automotive parts knowledge

Customer service

Excellent communication

Active listening

Team collaboration

Education

High School Diploma or GED

Tools

Cataloging software

Inventory management systems

Job description

NAPA in Phoenixville seeks a Counter Sales associate to be the face of the store, helping customers with auto parts and solutions at the counter or over the phone. You will use your parts knowledge to assist teammates, provide excellent customer care, and learn cataloging and inventory systems while thriving in a fast-paced retail setting.

No need to disassemble engines; but a background in automotive parts or hands-on car work is valued, and growth opportunities are available within our growing