Auto Parts Counter Specialist

Darcars; Silver Spring (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid Holidays

PTO

Benefits package

Employee discounts

Career advancement

Community service

Job summary

DARCARS Lexus of Silver Spring is seeking an Automotive Parts Counterperson to sell parts over the counter, by phone, or online. This role suits newcomers and seasoned workers seeking advancement, with opportunities for career growth and a supportive direction for the future.

Responsibilities include assisting customers, pulling parts, handling orders, answering inquiries, and coordinating with service and body shop teams. Weekend availability and a valid driver's license are required.

Qualifications

• High School degree or equivalent.
• Strong communication skills to explain parts information to customers and associates.
• Knowledgeable about automotive OEM parts.
• Experience with Reynolds & Reynolds and CCC1 preferred.
• Experience working in the body shop a plus.

Responsibilities

• Assist walk-in customers in selecting required parts and suggest possibilities.
• Pull purchased parts from stock.
• If not in stock, determine availability and submit an emergency order if requested.
• Answer phone calls with price quotes and information.
• Assist outside sales reps with orders and set up daily shipments or pickups.
• Verify WILL CALL and BACKORDER files weekly and coordinate with vendors.
• Multitask while using online programs and communicate large parts orders with body shop clients.
• Notify service desk when ordered parts have been received.
• Ensure parts are charged only after repair orders are presented.

Skills

Communication

Parts knowledge

Customer service

Teamwork

Education

High School degree

Tools

Reynolds & Reynolds

CCC1

Job description

DARCARS Lexus of Silver Spring is seeking an Automotive Parts Counterperson to sell parts over the counter, by phone, or online. This role suits newcomers and seasoned workers seeking advancement, with opportunities for career growth and a supportive direction for the future.

Responsibilities include assisting customers, pulling parts, handling orders, answering inquiries, and coordinating with service and body shop teams. Weekend availability and a valid driver's license are required.