Automotive Parts Counter Specialist

Hendrick Automotive Group; Charlotte (AR); On-site; USD 32,000 - 46,000; Full time

Job summary

Hendrick Lexus Charlotte is seeking a Parts Counterperson to assist customers with parts selection and purchases, including placing special orders. You’ll provide pricing, dispense parts to the service department, and read manuals to verify part specifications.

Working knowledge of automotive parts, inventory handling, and basic computer skills are required. This role emphasizes reliability, customer service, and adherence to dealership standards.

Qualifications

• High School Diploma required.
• Working knowledge of automotive parts.
• Up to 3 years of related experience preferred.

Responsibilities

• Assist customers in selecting and purchasing parts.
• Place special orders for parts as needed.
• Provide pricing and product information to customers.
• Dispense parts to service department and body shop.
• Read manuals to identify part specifications.
• Maintain accurate records of hours and uphold safety.
• Maintain CSI and meet department production goals.

Skills

Customer service

Automotive parts knowledge

Reading manuals

Microsoft Office

Dealership system

Education

High School Diploma

Tools

Dealership Management System

Inventory management

Job description

Hendrick Lexus Charlotte is seeking a Parts Counterperson to assist customers with parts selection and purchases, including placing special orders. You’ll provide pricing, dispense parts to the service department, and read manuals to verify part specifications.

Working knowledge of automotive parts, inventory handling, and basic computer skills are required. This role emphasizes reliability, customer service, and adherence to dealership standards.