Automotive Parts Counter Specialist

Palm Coast Ford; Palm Coast (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision and dental insurance

401(k) with match

Paid time off

Vehicle and parts discounts

Drug free workplace

Job summary

Palm Coast Ford is seeking an enthusiastic full-time Parts Counter Associate to join our team. You will oversee the parts sales process from start to finish, communicating with staff and customers in a friendly, professional manner.

Responsibilities include quoting prices, verifying estimates, pulling orders, and ensuring stock accuracy. A High School Diploma and prior auto parts sales experience are preferred, with a valid driver’s license and a commitment to excellent customer service.

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred).
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures including discounts, interest, commissions, proportions, % areas and volumes.
• Valid driver’s license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review shop estimates to verify parts ordered are correct and pricing aligns with the estimate.
• Provide high level service to internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks for stock accuracy.
• Notify parts manager of out-of-stock parts or materials that need attention.
• Locate out-of-stock parts from outside sources and submit emergency orders if necessary.
• Ensure internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.

Skills

Customer service

Sales experience

Interpersonal skills

Time management

Education

High School Diploma or equivalent

Job description

Palm Coast Ford is seeking an enthusiastic full-time Parts Counter Associate to join our team. You will oversee the parts sales process from start to finish, communicating with staff and customers in a friendly, professional manner.

Responsibilities include quoting prices, verifying estimates, pulling orders, and ensuring stock accuracy. A High School Diploma and prior auto parts sales experience are preferred, with a valid driver’s license and a commitment to excellent customer service.