Auto Parts Counter Associate — Growth & Benefits

NAPA Auto Parts; Ronceverte (WV); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401K

Promotion from within

Training and development

Job summary

NAPA Auto Parts in Ronceverte, WV seeks a Counter Sales associate to be the face of our retail store, assisting customers with auto parts needs both in person and by phone. You will rely on your parts knowledge to answer questions, support teammates, and deliver a positive consumer experience in a fast-paced environment.

The role requires a background in automotive parts, strong communication, and a willingness to learn more about automotive components.

Qualifications

• Experience assisting customers at counter or over the phone.
• Strong verbal and written communication skills.
• Willingness to learn automotive parts and systems.

Responsibilities

• Provide auto parts answers and solutions for retail and wholesale customers at the counter/phone.
• Use parts knowledge to assist team members with customer questions.
• Deliver outstanding customer care in the store environment.
• Contribute to a positive, fast-paced store atmosphere.
• Greet customers and engage to enhance the shopping experience.
• Operate computer, cash register, phone, and paper catalog systems.

Skills

Customer service

Communication

Retail sales

Parts knowledge

Education

High School Diploma or GED

Job description

NAPA Auto Parts in Ronceverte, WV seeks a Counter Sales associate to be the face of our retail store, assisting customers with auto parts needs both in person and by phone. You will rely on your parts knowledge to answer questions, support teammates, and deliver a positive consumer experience in a fast-paced environment.

The role requires a background in automotive parts, strong communication, and a willingness to learn more about automotive components.