Auto Parts Advisor

NAPA Auto Parts; North Canton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

NAPA Auto Parts in North Canton, OH is hiring a Store Associate to serve as the primary contact for customers in the retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge and friendly, proactive service.

Join a team that values high energy, accuracy, and a strong customer focus. This full-time role offers growth opportunities and a path into the wider NAPA organization.

Qualifications

• High School Diploma or GED required.
• Excellent communication and customer service skills.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.

Skills

Strong communication

Customer service

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

NAPA Auto Parts in North Canton, OH is hiring a Store Associate to serve as the primary contact for customers in the retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge and friendly, proactive service.

Join a team that values high energy, accuracy, and a strong customer focus. This full-time role offers growth opportunities and a path into the wider NAPA organization.