Auto Master Technician

Pep Boys; Brandon (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Master Technician, where your expertise in automotive mechanics will shine. This role emphasizes leadership, mentoring, and collaboration within a dynamic team. You'll diagnose and repair a variety of vehicle systems while providing exceptional customer service. With a focus on continuous learning and adapting to new technologies, you'll play a crucial role in enhancing customer satisfaction. If you're passionate about automotive repair and enjoy working in a hands-on environment, this is the opportunity for you.

Qualifications

• 5+ years of automotive mechanical diagnosis and repair experience.
• 8 or more ASE certifications preferred (A1 through A8).

Responsibilities

• Diagnose and repair brake, electrical, and air conditioning systems.
• Explain technical diagnoses to non-mechanical individuals.

Skills

Automotive Mechanical Diagnosis

Problem-Solving

Customer Service

Leadership

Team Collaboration

Education

High School Diploma or GED

Tools

ASE Certifications

Section 609 Certification

State Inspection License

Job description

Position Summary

The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning, and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.

Duties & Responsibilities

• Diagnose and repair to specifications — brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
• Perform job duties of all lower job descriptions (Technician A, Technician B, Mechanic, General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals, including employees and customers, as required.
• Continuously learn new technical information and techniques through formal training sessions to stay updated with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management informed of mechanical repair problems as they occur.
• Maintain an organized and neat shop environment.
• Adhere to all company policies, procedures, safety, and environmental rules.

Knowledge, Skills, and Abilities

This position is a leadership role in the shop. You are expected to help set the pace and tone while developing the team around you. Collaboration and a team-first mentality are essential for success. The following criteria will be used to assess your fit for this role:

• A High School Diploma or GED.
• 5+ years of strong automotive mechanical diagnosis, problem-solving, and repair experience.
• 8 or more ASE certifications are preferred (A1 through A8).
• Section 609 Certification required.
• State Inspection license, if applicable.
• High motivation, energy, and a customer-focused attitude.
• Valid driver's license.
• Successful completion of a pre-employment background check.
• Availability to work days, nights, holidays, and weekends as needed.

Physical Demands / Work Environment

The physical demands described are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

The characteristics described are typical of those encountered during job performance.

Physical Demands

• Extensive standing, walking, pushing, and reaching.
• Full range of motion for reaching, bending, and stooping.
• Repetitive movements of hands, arms, and legs.
• May drive a vehicle if needed.
• Lifting heavy equipment (>50 pounds).
• Work outside and exposure to weather conditions.
• Exposure to chemicals, odors, dirt, and dust.
• Specific vision abilities include close vision, color vision, peripheral vision, depth perception, and focus adjustment.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.