Auto Loan & Member Services Pro (Full-Time)

Addvantage Credit Union Staffing

Pasadena (CA)

On-site

USD 33,000 - 36,000

Full time

7 days ago

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Job summary

Addvantage Credit Union Staffing is seeking a Banker / Member Services Rep for a small credit union in Pasadena, CA. The role focuses on opening accounts and processing & funding personal and auto loans, with strong emphasis on member service and consultative selling.

The position is full-time, temp-to-hire, paying $24.00-$26.00/hr, with branch hours Monday–Friday 9:00am–5:00pm. Requires high school diploma or GED and experience in banking or credit unions handling accounts and loans.

Qualifications

Experience opening checking and savings accounts.
Experience processing and funding personal and auto loans.
Proficient in Microsoft Office Suite.
Strong numerical and problem-solving skills.
Excellent communication with members and staff.

Responsibilities

Provides members and potential members with impeccable service in person or over the phone.
Processes new accounts, additional share types, and IRAs.
Processes consumer loan products including personal and auto loans.
Use consultative selling to offer financial products and services.
Identify opportunities to increase membership and product sales.
Engagement and educating members on credit union products and services.
Selling and offering financial products and services to members in person and over the phone.
Process all types of transactions for members, including balance inquiries, transfers, payments, loan advances, account opening, and all other requests.