Auto Liability Claims Specialist

Travelers Companies, Inc.; Buffalo (NY); Vor Ort; USD 69.000 - 113.000; Vollzeit

Benefits dieser Stelle

Health Insurance

401(k) Match

Paid Time Off

Wellness Program

Volunteer Rewards

Zusammenfassung

Travelers Companies, Inc. in Buffalo, NY is hiring a Claim Representative, Auto Liability. You will manage a caseload of low to moderate complexity injury and/or property damage claims, determine coverage, evaluate liability, and issue payments within authorized limits.

You will gather information from customers, claimants, and attorneys, negotiate settlements, maintain records, and collaborate with teams to resolve claims accurately and with empathy.

Qualifikationen

• Bachelor’s degree required.
• Two years of bodily injury claim experience.
• Active adjuster license where required by state law.
• Experience with claims management systems and MS Office.
• Excellent verbal and written communication.
• Ability to analyze situations and make decisions.
• Strong customer service and empathy.
• Ability to manage high-volume workload and prioritize.

Aufgaben

• Manage active caseload of injury/property damage claims from first notice to resolution.
• Gather information from all relevant parties to determine coverage and liability.
• Provide timely and professional communication to customers, attorneys, and vendors.
• Negotiate settlements within authority and issue payments.
• Handle low complexity litigation as needed.
• Maintain accurate records in claim management systems.
• Adapt to new technology and AI tools while maintaining productivity.
• Acquire and maintain required Insurance licenses within three months.

Kenntnisse

Verbal communication

Written communication

Analytical thinking

Attention to detail

Negotiation

Customer service

Stress management

Policy interpretation

Ausbildung

Bachelor's degree

High school diploma or GED

Tools

Claims management software

Microsoft Office

Enterprise technology systems

Jobbeschreibung

Travelers Companies, Inc. in Buffalo, NY is hiring a Claim Representative, Auto Liability. You will manage a caseload of low to moderate complexity injury and/or property damage claims, determine coverage, evaluate liability, and issue payments within authorized limits.

You will gather information from customers, claimants, and attorneys, negotiate settlements, maintain records, and collaborate with teams to resolve claims accurately and with empathy.