Auto Impound Customer Service & Data Entry - Chicago

Automatic Data Processing, Inc.; Chicago (IL); On-site; USD 34,000 - 42,000; Full time

Job summary

Automatic Data Processing, Inc. in Chicago is seeking a Customer Service Representative to provide courteous, efficient service to vehicle owners and the public while handling data entry and administrative tasks.

This role requires strong communication, attention to detail, basic computer skills, and the ability to multitask in a fast-paced environment; background checks apply, and a full benefits package is offered.

Qualifications

• Experience in a customer service environment preferred.
• Strong customer service and problem-solving skills.
• Basic computer skills and data entry experience.
• Attention to detail and ability to follow procedures.
• Familiarity with TOPS and Microsoft Office is a plus.
• Excellent written and verbal communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to work independently and as part of a team.
• Must meet background screening requirements.

Responsibilities

• Process vehicle impounds per city ordinances, state law, and procedures.
• Provide professional, courteous, and efficient customer service to vehicle owners and the public.
• Assist customers with vehicle impound inquiries, release procedures, and required documentation.
• Verify paperwork and accurately enter information into computer systems.
• Maintain accurate records and ensure compliance with policies.
• Perform general administrative duties as needed.

Skills

Customer service

Data entry

Attention to detail

Multitasking

Communication skills

Tools

TOPS

Microsoft Office

Job description

Automatic Data Processing, Inc. in Chicago is seeking a Customer Service Representative to provide courteous, efficient service to vehicle owners and the public while handling data entry and administrative tasks.

This role requires strong communication, attention to detail, basic computer skills, and the ability to multitask in a fast-paced environment; background checks apply, and a full benefits package is offered.